Testimonials

GOOGLE
T Hawk
Full Star Full Star Full Star Full Star Full Star
9-15-2020
T Hawk

My parents got their current car from Gateway. They wouldn't stop going on about how nice the staff is to the customers. The garage people are great as well. When they tell you a time that your car is going to be done, they're usually pretty close with the time. We took my dad to get his car, and they were just finishing the oil check on it. Right on time!

GOOGLE
don smith
Full Star Full Star Full Star Full Star Full Star
8-25-2020
don smith

Great staff in service center

GOOGLE
Tony Clairmont
Full Star Full Star Full Star Full Star Full Star
8-21-2020
Tony Clairmont

Awesome customer service

GOOGLE
Carl Hawkinson
Full Star Full Star Full Star Full Star Empty Star
8-17-2020
Carl Hawkinson

Helpful people

GOOGLE
Bob Guyon
Full Star Full Star Full Star Full Star Full Star
8-10-2020
Bob Guyon

So very impressed with how quickly they got me back on the road! Thank you Michael!

GOOGLE
Marcia Kratovil
Full Star Full Star Full Star Full Star Full Star
7-24-2020
Marcia Kratovil

Friendly and efficient staff. Great customer service. Will go back here again!

GOOGLE
mike daoud
Full Star Full Star Full Star Full Star Full Star
7-22-2020
GOOGLE
Donna J
Full Star Full Star Full Star Full Star Full Star
6-18-2020
Donna J

Excellent service! Friendly staff! Definitely recommend

GOOGLE
TaeReigh McGill
Full Star Full Star Full Star Empty Star Empty Star
5-22-2020
GOOGLE
Alexander Pearman
Full Star Full Star Full Star Empty Star Empty Star
5-19-2020
GOOGLE
Chris
Full Star Full Star Full Star Full Star Empty Star
3-16-2020
GOOGLE
John Rampton
Full Star Full Star Full Star Full Star Empty Star
2-18-2020
GOOGLE
Brenda Dailey
Full Star Full Star Full Star Full Star Full Star
12-22-2019
Brenda Dailey

We are from another town... Came in while we were here to get an oil change... All was perfect... Very friendly people!

GOOGLE
Clarence Newsam
Full Star Full Star Full Star Full Star Empty Star
12-22-2019
GOOGLE
Aaron Kenworthy
Full Star Full Star Full Star Full Star Full Star
11-22-2019
Aaron Kenworthy

Wonderful place to work with!!!!

GOOGLE
Julia Kiyukan
Full Star Full Star Full Star Empty Star Empty Star
11-7-2019
GOOGLE
Samuel Robinson
Full Star Full Star Full Star Full Star Full Star
9-23-2019
Samuel Robinson

If you get the chance and have the need for a new car; I highly suggest you go see those guys down at Gateway! Good personalities and great deals going on right now. Week long sale!

GOOGLE
Alisa Smith
Full Star Full Star Full Star Full Star Empty Star
9-22-2019
Alisa Smith

Excellence sales and sevice!! Had such a great experience with staff while purchasing my new car!! Finally a No pressure sales experience!!!

GOOGLE
Jerry Snow
Full Star Full Star Full Star Full Star Full Star
9-12-2019
Jerry Snow

Great place to do business with during their sales events A+

GOOGLE
Karon Buffalo
Full Star Full Star Full Star Full Star Empty Star
8-23-2019
GOOGLE
Tyrone Tools
Full Star Full Star Full Star Full Star Full Star
8-23-2019
Tyrone Tools

Great experience gave me great car I'll prefer them too my friends and family.

GOOGLE
Joy Johnson
Full Star Full Star Full Star Full Star Full Star
8-17-2019
GOOGLE
kids Gingrich
Full Star Full Star Full Star Empty Star Empty Star
8-2-2019
GOOGLE
Cameron Whitaker
Full Star Full Star Full Star Full Star Full Star
6-17-2019
Cameron Whitaker

I was on a family vacation from Texas, and needed some emergency repairs. Gateway Ford was the only Ford dealership that I can get to help me after stopping at 3 others from Wyoming through Rapid. everyone that I talked to was amazing and treated me like I was a lifelong customer. Larry and parts did absolutely everything and then some to help me out I left with knowing I could get my truck fixed a big smile and just an all-around amazing experience. The entire team at Gateway Ford is amazing but especially Larry in parts..

GOOGLE
Tera Fire Thunder
Full Star Full Star Full Star Full Star Full Star
6-12-2019
GOOGLE
DOROTHY SMITH
Full Star Full Star Full Star Full Star Full Star
4-16-2019
DOROTHY SMITH

I will only buy my cars from Nathan Munce, he's the cutest cutie pie! My favorite!

GOOGLE
Steve Webb
Full Star Full Star Full Star Full Star Full Star
4-16-2019
Steve Webb

Best Car Buying Experience Ever!

CARGURUS
cdavisd
Full Star Full Star Full Star Full Star Full Star
4-12-2019

Dealer got back to me very quickly about the car being sold.

GOOGLE
Brian Larrabee
Full Star Full Star Full Star Full Star Full Star
2-23-2019
CARGURUS
GuruVXSPY
Full Star Full Star Full Star Full Star Full Star
1-23-2019

I purchased my "dream car" from Gateway Ford. Edwin made the buying experience great and painless. Bert took good care of my car in delivery. I would highly recommend Gateway Ford if you are in the market for a Ford, Lincoln, or Toyota!

GOOGLE
Stephanie Nesselhuf
Full Star Full Star Full Star Full Star Full Star
11-13-2018
Stephanie Nesselhuf

This place was awesome! I'm from out of town and needed parts replaced emergently on a 2002 Lexus. The employees were so easy to work with and able to get my car going within 24 hours. Great job!!

GOOGLE
Lucas Stoeser
Full Star Full Star Full Star Full Star Full Star
11-8-2018
Lucas Stoeser

Staff always friendly and service staff very professional and quick. I always get my oil changed and tires rotated for a good price.

GOOGLE
evan wempe
Full Star Full Star Full Star Full Star Full Star
10-5-2018
evan wempe

Great people. Great place to get service done. Salesman are professional.

GOOGLE
Shelby Foerg
Full Star Full Star Full Star Full Star Full Star
9-19-2018
Shelby Foerg

Working in Pierre this week about 700 miles from home. I had car troubles on my way into town. The team at gateway Ford service center were very helpful and quick! Thanks Matt and Erin for getting me back on the road.

GOOGLE
Chip Wilkes
Full Star Full Star Full Star Full Star Full Star
9-14-2018
Chip Wilkes

Bought a 2018 F-150. Sales staff is knowledgeable and very courteous. Service staff is also top notch.

GOOGLE
Chad Severson
Full Star Full Star Full Star Full Star Full Star
8-23-2018
GOOGLE
LaDean Morford
Full Star Full Star Full Star Full Star Full Star
8-23-2018
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Deb Rinehart
Full Star Full Star Full Star Full Star Full Star
8-23-2018
Deb Rinehart

They have always taken very good care of my vehicles. Ii recommend them

GOOGLE
Rockilea Thompson
Full Star Full Star Full Star Full Star Full Star
8-23-2018
Rockilea Thompson

Great service. Went above and beyond to meet my needs and I am very satisfied!!

GOOGLE
Molly Raber
Full Star Full Star Full Star Full Star Full Star
8-23-2018
GOOGLE
Mary Carpenter
Full Star Full Star Full Star Full Star Empty Star
8-23-2018
GOOGLE
Cindy Meyer
Full Star Full Star Full Star Full Star Full Star
8-23-2018
Cindy Meyer

Friendly, helpful staff - we have had nothing but great service!

CARGURUS
david
Full Star Full Star Full Star Full Star Empty Star
8-20-2018

Great dealer, stayed late and waited for us to drive there so we could see the car. there was a mix-up with keys, our spare set was not for the car we purchased and they are working on it now. thanks

YAHOO
Marc R.
Full Star Full Star Full Star Full Star Full Star
5-23-2018

Service Recovery or the actions of a company to recover from a service issue is the most important aspect of customer service. I would like to compliment Gateway Ford Lincoln in Pierre, South... more

YELP
Marc R.
Full Star Full Star Full Star Full Star Full Star
5-23-2018

Service Recovery or the actions of a company to recover from a service issue is the most important aspect of customer service. I would like to compliment Gateway Ford Lincoln in Pierre, South Dakota for doing one of the finer jobs of service recovery I'd seen in my days as a consumer. I've observed in my times patronizing this dealership that the staff is very much focused on customer service. They greet their customers quickly and in a friendly manner in the service area and go out of their way to accommodate schedules by providing rides to work or to the dealership. Their cost for service is reasonable and competitive with other dealerships. Last Friday, I had an oil change done on my Ford F-150 pickup. It took a short time and I received a call to retrieve it when finished. I drove the pickup home and used it over the weekend. On Monday morning I noticed that there was a pool of oil under the pickup. I opened the hood and saw that the oil filler cap was sitting on the battery. It was accidently left off when they were doing the oil change. I checked the oil levels right away and found that there was no oil showing on the dipstick. The interior of the engine compartment was covered in oil and was a real mess. The next morning, I went to the dealership and told my tale. Scott, the Service Manager, was quick to respond. He apologized profusely, dispatched a couple of technicians to my home located about 12 miles out of town, put oil into the vehicle and drove it back to the dealership where they did an extensive cleaning, inside and out. When they were done, they returned it to my home. There was no damage, the problem was fixed and the vehicle returned to my home in better condition than before it went in for the oil change. Anyone can make a mistake like the one I experienced but success is measured by how the dealership responds. I'll give them an A+ for theirs.

CARGURUS
Kim
Full Star Full Star Full Star Full Star Full Star
12-8-2017

Edwin at Gateway has been great! I haven't yet purchase a car because I can't decide exactly what I want. Edwin has been patient and helpful since initial contact.